Privacy Policy and Trust Commitment - MAPA Stage School

Privacy Policy

Last updated: [May 2026]

This privacy policy explains how MAPA stage School collects, uses, stores and protects personal information when you use our website, contact us, make an enquiry, book a trial class, or register a child for our classes.

We take privacy seriously, especially because we work with children and families.

1. Who we are

MAPA Stage School provides performing arts, drama, dance, singing and stage school classes for children.

Our contact details are:

Business name: MAPA Stage School
Email: mapa.schooladmin@gmail.com
Phone: 07481 006562
Address/location: St Peter's & St Paul's Church, Church Street, Weedon, Northampton, NN7 4ED

For any questions about this privacy policy, please contact us using the details above.

2. What information we collect

We may collect the following information when you contact us, complete a form, book a trial class, register for classes, or communicate with us:

Parent/guardian information

  • Name
  • Email address
  • Phone number
  • Address, where required
  • Emergency contact details
  • Payment or billing information, if applicable
  • Messages or enquiries you send to us

Child information

  • Child’s name
  • Child’s age/date of birth
  • Class or session attended
  • Relevant medical, allergy or additional support information
  • Emergency contact information
  • Attendance records
  • Photo/video consent preferences

We only ask for information that is needed to safely and properly run our classes.

3. How we use your information

We use personal information to:

  • Respond to enquiries
  • Arrange trial classes
  • Register children for classes
  • Contact parents/guardians about classes, payments, timetables or important updates
  • Keep children safe while attending our classes
  • Manage attendance and class records
  • Deal with emergencies
  • Process payments, where applicable
  • Keep records required for business, safeguarding, insurance or legal purposes
  • Send updates about our classes, events or services, where you have agreed to receive them

We do not sell personal information to third parties.

4. Children’s personal information

Because we work with children, we take extra care with children’s personal information.

We collect children’s information only where it is needed to provide classes safely and responsibly. This may include basic details, emergency contact information, medical information, allergy information, additional support needs, and attendance records.

We will only use photos or videos of children where appropriate consent has been given by a parent or guardian. Parents/guardians can withdraw photo or video consent at any time by contacting us.

5. Photos and videos

We may occasionally take photographs or videos during classes, rehearsals, performances or events.

These may be used for:

  • Class memories and internal records
  • Social media posts
  • Website content
  • Promotional materials
  • Event advertising

We will ask for separate photo/video consent before using a child’s image for publicity, marketing, website or social media purposes.

We will not knowingly publish a child’s personal contact details or sensitive personal information alongside their image.

6. Medical, allergy and safeguarding information

We may collect medical, allergy, emergency contact or additional support information where it is needed to keep a child safe during our classes.

This information will only be shared with staff or helpers who need to know it in order to support the child safely.

If we believe a child is at risk of harm, we may need to share relevant information with appropriate safeguarding professionals, local authorities, emergency services or other relevant organisations.

7. Our lawful reasons for using information

We use personal information where we have a lawful reason to do so. This may include:

  • Consent — for example, when you agree to receive marketing updates or give photo/video permission.
  • Contract — for example, when you register for classes and we need your details to provide the service.
  • Legal obligation — for example, where we need to keep certain records.
  • Legitimate interests — for example, to manage enquiries, run the business, communicate with parents, and improve our services.
  • Vital interests — for example, if information needs to be shared in an emergency to protect someone’s health or safety.

8. How we store and protect information

We take reasonable steps to keep personal information secure and protected from unauthorised access, loss, misuse or disclosure.

Information may be stored securely in:

  • Email systems
  • Website enquiry forms
  • Booking or registration systems
  • Payment systems
  • Secure cloud storage
  • Paper records, where needed

Access to personal information is limited to people who need it for business, safety, safeguarding or legal reasons.

9. How long we keep information

We only keep personal information for as long as necessary.

We may keep information for as long as a child attends our classes and for a reasonable period afterwards for business, insurance, safeguarding, accounting or legal reasons.

Where we no longer need the information, we will delete it securely or anonymise it.

10. Who we share information with

We may share information with trusted third parties where necessary, such as:

  • Website providers
  • Email providers
  • Booking or payment providers
  • Accountants or professional advisers
  • Insurance providers
  • Safeguarding professionals
  • Local authorities, emergency services or legal authorities where required

We only share information where there is a proper reason to do so.

11. Payments

If we take payments online, payment information may be processed by a secure third-party payment provider, such as [Stripe/PayPal/other provider].

We do not usually store full card details ourselves.

12. Marketing messages

We may send occasional updates about classes, events, offers, holiday workshops or stage school news.

You can unsubscribe or ask us to stop sending marketing messages at any time by contacting us at:

mapa.schooladmin@gmail.com

We will not send marketing messages to children directly unless this has been properly agreed and is appropriate.

13. Cookies

Our website may use cookies or similar technologies.

Cookies are small files placed on your device to help websites work properly, improve performance, understand visitor activity, or support features such as enquiry forms, analytics or embedded content.

Some cookies are essential for the website to work. Others, such as analytics or marketing cookies, may require your consent.

You can manage or block cookies through your browser settings. If our website uses a cookie banner, you can choose whether to accept or reject non-essential cookies.

14. Links to other websites

Our website may contain links to other websites, such as social media pages, payment providers or booking systems.

We are not responsible for the privacy practices of other websites. You should read their privacy policies before providing personal information.

15. Your rights

Under UK data protection law, you may have the right to:

  • Ask what personal information we hold about you or your child
  • Ask us to correct inaccurate information
  • Ask us to delete information in certain circumstances
  • Ask us to restrict how we use information
  • Object to certain uses of information
  • Withdraw consent where we rely on consent
  • Ask for a copy of your information

To make a request, please contact us at:

mapa.schooladmin@gmail.com

We may need to confirm your identity before responding.

16. Complaints

If you are unhappy with how we use your information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

17. Changes to this privacy policy

We may update this privacy policy from time to time.

The latest version will always be available on our website.

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